CreditShop Questions and Answer Index

I have a question about my application.

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Can I apply for a CreditShop loan?

You can apply for a CreditShop loan if you have been pre-approved and received an offer/reservation number from us. You may also apply if you have been directed to CreditShop from one of our pre-qualification partners. Currently, CreditShop does not accept loan applications without a reservation number. Please keep checking back as we plan to make loans available for everyone in the future.


Still help? Use this form to contact our support team.

Am I approved for a CreditShop loan?

You can check your approval status by visiting CreditShop customer portal and signing in. If you are approved, log back into the application (using your email and password) to accept your loan.


Still help? Use this form to contact our support team.

I lost my reservation number

If you lost your reservation number, go to website listed in your offer and chose "I Don’t Have a Reservation Number" located in the upper right hand side of the screen. Complete the information and you will be directed to the application. Keep in mind our reservation numbers do expire.


Still help? Use this form to contact our support team.

I have problem accessing my application. System indicates that there’s already an existing application

When you receive this message, it means that you have already started your application. Review the application carefully to determine what areas need to be completed. If you need additional assistance, contact Customer Service at 800-317-9240.


Still help? Use this form to contact our support team.


About Us

CreditShop provides affordable personal loans for everyday and emergency needs. Interest rates range from 18% to 36% and conform to the federally mandated threshold of 36% ... which many consumer advocates consider essential to keep borrowers out of the debt trap. While not everyone will qualify for a loan, many consumers use unsecured simple-interest installment loans to save money and pay less every month.